Tuesday, September 27, 2011

Message Recall Facility for iNotes Users


"Message Recall" functionality for iNotes users

To view the "Recall message" button, user needs to have "Notes Id" imported to his mail file. So please perform the below steps:

Prerequisite : Enable Message Recall Settings in Server Document as per your need.

      1) Open the mail file from iNotes

      2) Goto->Preferences->Security->Import Notes ID

      3) Click on Import Notes Id and browse the ID file for this user.

      4) Once this is imported, you will see "Notes ID info" tab is  enabled.

      5) Now goto->Sent Items view->Click on mail which you want to recall and you will be able to see the button "Recall Message".

      6) Click on "Recall Message" to recall it. Here you will be presented with options, select the appropriate option and click OK button.

      7) Once this is done, go to ->Inbox and you will be able to see the recalled message.

      NOTE: The DWA Lite interface does not include the ability to recall a sent message.

** If SSL is not enabled, check Server configuration document->Lotus iNotes->Mail encryption
and set "Require SSL to access Secure Mail Features" to No




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